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Help & Support Technical


If you did not receive our activation e-mail, it is possible that it slipped into your spam folder. Please check your spam folder for the activation e-mail.

In case you have not received this e-mail, feel free to contact our support team and they’ll get you activated in no time!

On your profile page you will see four symbols for each method of verification. You can verify your account using:

  • E-mail
  • Facebook
  • Mobile (SMS Verification Code)
  • Address (Postal Verification Code)

All notifications can only be switched off via the app by logging into the App and selecting the notifications icon followed by setting.

Select the notifications you wish to turn off.

We recommend opening the shipping Label using a Google Chrome or a Safari browser.

Should you experience error message please contact support.

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