Where is my activation email?
If you did not receive our activation e-mail, it is possible that it slipped into your spam folder. Please check your spam folder for the activation e-mail.
In case you have not received this e-mail, feel free to contact our support team and they’ll get you activated in no time!
How do I verify my account?
On your profile page you will see four symbols for each method of verification. You can verify your account using:
- Mobile (SMS Verification Code)
- Address (Postal Verification Code)
How do I switch off notifications?
All notifications can only be switched off via the app by logging into the App and selecting the notifications icon followed by setting.
Select the notifications you wish to turn off.
I cannot view my shipping label
We recommend opening the shipping Label using a Google Chrome or a Safari browser.
I receive Error messages
Should you experience error message please contact support.