Learn more about buying with the Questions & Answers below.
How does the process look like for buying an item?
- After you bought an item, we immediately contact the seller and intruct them to ship item to our Authentication and Fulfilment Centre in Europe.
- Our professional authentication team personally inspects every item. When the authentication and quality check is 100% successful, we send it out safely and double boxed to you.
- When the authentication and quality check is successful, we will ship the item directly to you and provide you with a tracking code for the shipment.
- If the item does not pass our authentication and quality check, we will directly refund your payment via PayPal (this sometimes may take up to 2 - 5 business days)
- You always get authentic items with 100% security at KLEKT!
How does it work with returns and shipping?
- We are not able to offer returns, because all items are listed by private sellers.
- Every item is shipped with DHL Express and includes a tracking code.
- The average delivery time from our warehouse to you is currently 1 - 2 business days.
- Delivery times generally depend on how quickly a seller is able to ship the item to us after an item is purchased.
- On average, delivery times are 2 - 5 business days in total, for an item to be received by a buyer.
What are the shipping costs?
- We offer FREE express shipping and always ship double boxed with a tracking code.
Does KLEKT offer worldwide shipping?
- Yes, you can buy your favourite Sneakers and Streetwear from anywhere in the world.